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Loan Repayment Modes

1.  BANK DEPOSIT (by Employer or Self)

All payments are payable to Higher Education Loans Board, by crossed cheque, Bankers

draft, direct transfer/standing order/EFT or CASH DEPOSIT to HELB collection A/C in any of the following banks:

Bank	Account Number	Branch	Electronic Funds Transfer (EFT)
Kenya Commercial Bank	1103 266 314	University-way	KCBLKENX
Family Bank	035 000 024 971	Family Bank Towers	FABLKENAXXX
Co-operative Bank	011290 612 228 00	University-way	KCOOKENA
Barclays bank	501 8216	Barclays Plaza	BARCKENX
Standard chartered Bank	010 801 826 4700	Koinange street	SCBLKENX
Equity bank	055 029 357 3408	Equity Center	EQBLKENA
National Bank of Kenya	010 016 039 1100	Harambee Avenue	NBKEKENX
Citibank	300 040 012	Nairobi	CITIKENA
Chase Bank	0332 084 215 001	Delta House	CKENKENAXXX
NIC Bank	1002 247 638	NIC House	NINCKENAXXX
Jamii Bora Bank	1174 852 7001	Koinange street	CIFIKENAXXX

2.  MOBILE PAYMENT SERVICES: M-PESA

Using M-PESA (Safaricom) Money Transfer:

•  Select pay bill option
•  Enter HELB business number as 200800
•  Enter your national ID number as your account number
•  Enter amount you want to pay
•  Enter your secret PIN number
•  Confirm transaction and send

Note: The transaction will take 2 business days to reflect in your statement

3. CREDIT CARD or DEBIT (ATM) CARD

Give authority to HELB to make monthly debits or lump-sum payments directly from your bank account or credit card. This is done by signing the CREDIT CARD AUTHORIZATION FORM (CCA) and forwarding the same to HELB. VISA branded credit cards or debit (ATM) cards can also be swiped at HELB offices.

 4. ONLINE PAYMENT via HELB PAYMENT PORTAL

You can now pay your HELB loan online. To make your payment:

• Register an account with HELB online portal; if you already have an account please
• Once logged in, click on Online Services > Online Payment menu.
• Enter your National ID number as your account number
• Enter the amount you are paying and click Pay Now.
• A payment acknowledgement will be issued once the payment is successful.
• HELB will issue an official receipt for the payment.

5.  WAVE

You can make payments instantly from the US and Canada through Wave via KCB account number 1103266314. Go to www.sendwave.com to update/download the app and then make transfers immediately. Once you complete the transaction, you will get a wave message like this;

 

NOTE

National ID number MUST be included as reference in all payments and enquiries; Payments MUST be made by the 15th   day of the following month for employers and within the month for individuals (self-paying)

Payments (cheques) delivered directly at HELB payment office MUST be  attached with remittance form;
For payments made directly to HELB bank accounts, the remittance form MUST be e-mailed to HELB (e-mail:  remittance@helb.co.ke ) 

The remittance form is available from the HELB website Download Remittance Form

No payment shall be accepted without the remittance form

HELB BILL PAYMENT GUIDELINES

Using Equity bank ATM:

On the ATM menu:

• Insert ATM card
• Key in your secret PIN number
• Go to ‘Pay bills’
• Select ‘HELB’
• Enter National ID number when promptedcontactcentre@helb.co.ke